How do I contact the academy?
- Telephone: 01274 575178. If lines are busy or out of hours you can leave a message on our answerphone.
- Email – email@example.com
- We use SchoolComms for sending emails and text messages to parents. An app is available for parents to download – please contact the academy for more details.
What do I do if my child is absent from school?
- Please telephone 01274 575178 to report absence, before 8.45am on the first day of absence or
- Email to firstname.lastname@example.org
Please contact the academy on each day of absence.
What do I do if my child has a medical appointment during the school day?
Wherever possible, appointments should be made outside of school hours, however where this is not possible please inform the academy in advance of the appointment. This can be via a letter, e-mail or telephone call. You will also need to provide a copy of the appointment card/letter. You will then need to collect your child from Reception at the allocated time.
What do I do if my child needs to take medication during the school day?
Please bring medicines to the office where you will be asked to complete a medicine administration permission form.
Longer term or more complex medical conditions will require a Health Care Plan to be completed. Please contact the academy to arrange a meeting.
What do I do if my child has an injury (eg a broken/ fractured limb) and will need additional assistance in school?
Please contact the academy and we will arrange a meeting to assess your child’s needs and put any necessary support in place.
What do I do if my child needs time off during term time for exceptional circumstances?
Please complete an Exceptional Leave Request Form (available from main reception) and send it with supporting evidence to the Head of Academy. Please note that leave of absence for holidays will not be granted.
How do I pay for school dinners, visits etc?
We are working towards a cashless system in school so request that all items are purchased through Parentpay. On joining Southmere Primary Academy your child will receive an introductory letter to Parentpay with login and password details for you to set this up. If you don’t have this information or are having any difficulties in registering and setting up on Parentpay, please phone the office on 01274 575178 and someone will assist you.
Who is the academy’s uniform supplier and where can I buy uniform?
Southmere Primary Academy’s official uniform stockist is the SPT Uniforms. Unbranded uniform can be purchased from other outlets, eg Tesco, Marks & Spencer etc.
How do I find out how well my child is doing at school?
You will receive a report six times during the academic year (usually during the last week of each half term). In addition there is a parents’ evening for each class where you will be able to make appointments to meet subject teachers. If you would like a meeting at any other time please arrange this directly with your class teacher.